Privacy Policy

Short version: We are a small, local tour operator in Madrid. We mainly collect emails offline (paper/e-sign) to send booking information and occasional updates. Online forms are being built.

1. Who we are

Controller: Iberia Explorer S.L. (Owner: Carlos Navarro). Address: Calle de Alcalá 123, 28009 Madrid, Spain. Contact: [email protected], Tel: +34 913 813 998. VAT: ESB12345678.

2. How we collect data

Primarily offline: paper or e-signature at our tour desk/partners/events, and via QR/messengers with written consent. When live, website forms will be available at /subscribe. Basic cookies may be used for site operation (see future cookies notice).

3. What data we collect

Name, email, booking details, and communication preferences. We do not collect sensitive data. Please don’t send full payment card numbers or medical info.

4. Why we use your data (legal basis)

5. Processors & transfers

We use Mailgun (Sinch) to send emails. Appropriate safeguards (e.g., SCCs) are applied for international transfers where required. We do not sell your data.

6. Retention

We keep data while you’re an active customer or until you unsubscribe, plus a limited period for legal/accounting purposes.

7. Your rights

You may request access, correction, deletion, restriction, portability, and withdraw consent for marketing. Contact: [email protected]. You can unsubscribe via the link in any email or at /unsubscribe.

8. Security

We use reasonable technical and organizational measures. Email isn’t a fully private channel—avoid sending sensitive data.

9. Changes

We may update this notice. If changes are significant, we’ll notify you before they take effect.

Last revised: 2025-08-25 • Website: spaintravelguides.com • Terms: /terms